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"RFA understands IT and infrastructure but equally important adheres to the number one rule in client service, in my personal opinion, which is to always be available to your clients to assist in their current and ongoing needs." Andrew Rabinowitz, Partner Marathon Asset Management |
Monitoring & SupportDay in and day out, around the clock, we have your backRFA brings all the needed IT support and services to you with Compass and Lifeline, our fully managed voice and network services offering. All your service desk, monitoring and technology maintenance is in safe hands keeping you updated and continually aware of future needs. We'll take away the guess work and time-consuming research, leaving you to focus on your firm's individual mission. As a full-service IT solution provider, RFA not only can provide the latest in technology products and fast, expert service by its team of more than 150 IT professionals, we will serve as a partner to recommend related vendors. By specializing heavily in the professional services and financial vertical for the past 18 years, RFA's leadership is well-versed in the types and levels of technology required by firms to manage their technology infrastructure in the most efficient and secure ways possible. RFA's Network Operations Center (NOC) monitors your Internet, Server Hardware and Cisco Infrastructure 24x7, with automated notifications on any service anomalies sent to our trained staff of professionals for immediate response.
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